Emergency Care, Appointments and Cancellations
We see all patients on an appointment basis. However, should an emergency situation arise, call us immediately and we will see you as quickly as possible. We also participate in the after hours “On-Call” rotation for the city of Peterborough in cooperation with other city dentists. This means that our patients have 24/7 coverage for dental emergencies. If you have an emergency and cannot reach Dr. Moore, you can call the On-Call dentist at 748-8505. A messaging system will allow you to leave a message stating your name, phone number, and urgency of the emergency. The On-Call dentist will return your call within 30 minutes to determine the appropriate course of action.”
Your given appointment times are reserved specifically for you, and prevents access to that time by other patients. If you are unable to keep your appointment, 48 business-day hours notice allows us to give your reserved time to another patient.
To schedule or reschedule an appointment, please contact our front office 742-5666.
If we are running significantly behind schedule due to unforeseen difficulties in treatment we will provide you with a courtesy phone call as soon as possible to minimize disruption to your daily schedule. Likewise, if you expect to be late for an appointment, a phone call would be appreciated.